New Customers
New customers need to first stop in our office to complete an application for service. To take your application, we need to you to bring current photo ID (such as your driver’s license). If you are purchasing the property, we need you to bring in the Sales Agreement or updated deed. Be sure to have the correct property address for us.
If you will be renting the property, you must also bring in a complete authorization form which your landlord will provide to you. This form is the owner’s authorization for us to establish the bill into your name for his property.
Additionally, if there are any collectible balances owed on the property, they must be paid in full before service can be provided to anyone new at the property. Should this be the case where you are renting, we will address this issue with the property owner.
A security deposit will also be due when you sign, if you are renting or have bills owing with us. Residential deposits are $200.00 and commercial deposits are $300.00. If you have any bills owing with us, your deposit amount may be higher and would be based on the amount of your unpaid balance. If you have any bills owing with us, they must also be paid in full at this time. Deposits must be made by cash, check, or money order only. Your deposit is held until your account is closed.
If you plan a new construction, call our office first. We will schedule a no-cost appointment with you to meet our employees on-site. This will enable us to confirm the availability of water to your location, discuss your most cost-effective options, and also to explain to you what is included with the tap-on fee you pay and what will be your responsibility to plumb in.
Your monthly bill, once your meter is installed, is based on usage and daily minimum charges.
We read your meter each month, so bills are very rarely estimated.
Bills include 3 charges: Water, Sewer, and Sewer Surcharge. The Surcharge is a fee that formerly was a Clearfield Borough or Lawrence Township charge, based on the location of your property. Its rates were established by the Borough and Township. The CMA had no control over these charges nor their rates. By ordinance, we were required to bill and collect these fees for the Borough and Township. With our 2023 takeover of the sewer systems in both Clearfield Borough and Lawrence Township, we also took over their debt for their sewer projects. We now use the surcharge income to pay on those inherited loans.